Coaching, leadership, Performance psychology, Sports Psychology

Aligning Development for Players and Programs

(Note: A version of this article appeared in the November/December publication of Tennis Pro)

Whether you’re a player, a coach or you direct a major program, there is a simple method to assess alignment—to see if all the parts are heading in the same direction. The method is simple in theory, but hard in practice. Hard because it requires an enormous amount of honesty, vision, commitment to quality, and a willingness to adapt. Over the years I have often observed that individuals in certain settings, programs or teams do not improve despite having clear goals. Sometimes, as is the case in high school and college teams, entire teams do not improve during the season. On a larger scale, some programs fail to evolve despite the investment of effort and resources. Why is this so?

There are many factors underlying the stunted development of a player, team or program, but most of these reasons follow a common theme: misalignment. While a systems or program analysis is costly in time, energy, and resources, a simple and informative way of examining alignment is to consider three major factors: people, process, and product. How a system functions, whether it is a single player, a team or program of hundred players, reveals the value and investment in each of these factors. More importantly, how these three factors relate to each other reveals beliefs and expectations of what truly matters—the motivation for choices and actions over time.

Looking at people, process and product within a system, either a horizontal or vertical picture emerges:

process alignment graphic

Figure 1. Horizontal: People, process and product heading in the same direction, integrated and valued.

hierarchy in system graphic

 

Figure 2. Vertical: One part of the system may be valued more; system is not integrated.

Most misaligned programs or systems appear in the horizontal form (Figure 2). A hierarchy exists that is implicit beneath the explicit vision, mission, and core values. The outward message or motto may be “All in” but the meta-message is something different. As a player or coach, if you step back and reflect on experience, on some level you understand where you are in the hierarchy. Again, this scrutiny requires a great helping of honesty to admit there may be a misalignment between beliefs and actions.

The misaligned program typically puts the product or outcome above all else—because it is measurable. That outcome may be the number of college players produced. Or there might be a secondary outcome beneath the advertised goal, such as income and profit or recruiting. None of these outcomes are inherently bad and they do matter. But if the product comes without regard for the process and the people, then trouble is on the horizon.

What might this type of misalignment look like? Here is a sample tennis program (and can represent any organized system):

  • A few players receive the most coaching and attention on the “top” courts, while the rest of the players flounder on the outer courts.
  • Players receive the same instruction without emphasis on their unique talents and abilities.
  • Personal player goals (if they are even created and documented) are slanted towards outcome with little or no emphasis on process.
  • Little regard is given to the process of practice. Players do the same training or some variation every practice (The what is the same but the how and why are not emphasized).
  • Lesson plans are either missing, minimal, or general and without differentiation for individuals.
  • The focus is more on recruiting top players to the program then developing the ones already present.
  • The 80/20 principle (more like 95/5) applies and the lack of progress of majority who do not produce is explained away by competition or personal deficits.
  • Programmatically there is an emphasis on managing rather than leading.

Notice that Figure 1 has an arrow that aligns people, process, and product towards a specific vision. No such arrow is possible in misalignment (Figure 2.). Instead, the product is the arrow and the measure.

A system is designed to achieve the results it gets—intentional or not. So, how can misalignment be addressed?

  • Players can make an honest assessment of their goals, skills, knowledge, and attitude. Are there process and outcome goals in place to address all these aspects? Ask if the environment supports this plan. Take a step back and notice if there is misalignment, if product is the center of attention. Consider If process matters, if people matter. Can you describe how you improved in a practice session (intentional practice) or do you just describe what you did in the practice session?
  • Coaches can make an honest assessment of goals, skills, knowledge, and attitude. What type of relationship do you have with the players you coach? Are you aware and encouraging of their personal plans? Do you stress process and quality? Do you have a way of measuring and focusing on intentional practice? Do you consider, above all, the value of getting a little better each day (process)?
  • Directors can make an honest assessment of the people, process, and products of the program. Where is the emphasis focused? Is one of these factors valued more? Is there a process in place to evaluate quality and the standards of the program? Do individuals meet their personal goals? Is there a process in place to help players develop in all realms? Do players and coaches enjoy coming to work?

Putting it all together, each of the factors relate to each other and this informs the alignment process. First, people (players) matter and inform programmatic goals for without them you have nothing. A player’s basic motivation comes from a sense of freedom, connection, and competence. In an aligned program (for individuals, teams, and programs) these boxes are all checked.

Second, process produces product. Poor processes lead to a lack of desired results. Process pays attention not only to what’s important, but also the how and why of choices and actions. Product is an outcome (in the future) and process is everything else (how we invest time and effort the present). If individuals, teams, or programs are not improving, they are going backwards in context for nothing stands still. Process is the place to look for misalignment and the source of greatest leverage.

Finally, this is not a one-shot deal. The image below is a model for development and the arrow is pointing somewhere into the future.

process alignment graphic

That point in time can be as near or as far as you choose, but movement and change will happen. Development brings new challenges and new opportunities. And it’s much easier manage these when the most important factors are aligned to a specific vision.

 

If you would like more structure to take your mental approach to the next level, consider picking up a copy of my new sports psychology workbook: Above the Field of Play. Or to learn about other sports psychology services pricing (including an assessment of your present mental approach), visit my website at DrJohnPanepinto.com.

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Coaching, leadership, Performance psychology, Sports Psychology

The Dark Side of Coaching

In this post I would like to take a wide lens to coaching and some embedded assumptions about power, systems, and leadership. While it is not mentioned much or part of the dialogue of sports talk shows, people, players, and coaches are at different developmental levels. This is reflected in beliefs, styles, relationships and theories about team and player development. Sometimes it is explained away as “personality.”

Years ago, a controversy surrounding a legendary basketball coach (and personality) brought these different perspectives and beliefs in full view. Presented in many forms of media as if for a jury, both sides of the argument received attention regarding the coach’s questionable behavior. One had to take a leap to discern the coach’s motivation as the situation was offered “objectively.” Some former players saw the coach as a flat-out bully. Others saw his hard-nosed, win at all cost, profane and degrading treatment of players as “that’s just coach.” No big deal.

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Can both be true? Absolutely, just as it is easily justified in a certain light—or darkness. That is the wide frame of developmental levels. And over the years we witness similar stories—sometimes with not-so famous coaches, GM’s or team doctors, but it’s simply a variation on a theme. Most recently a chapter is being written in the National Hockey League, one that is quite disturbing when leadership is considered. But with a wider lens, one that accounts for principles of growth and stewardship, something different than the “that’s what I know, that’s the way it is, the way it’s always been” emerges.

There is a certain authoritarian approach that looks at players as pawns to be manipulated. The conditions include an imbalance of power and negation of the player as a complete human being. The player is their number, uniform, role, skill-set. “It’s a business.” This approach does not back away from fear and humiliation. It comes from a place of demanding respect… But…

At a certain level, respect can’t be demanded. It must be earned in a reciprocal manner—in a relationship. The principal behind the different levels of being is that you can’t give what you haven’t received. So, coaches who were coached in a fear-driven and belittling manner bring this forward to their new role. And players who were brought up in authoritarian homes in fear of punishment find it matter of course for coaches to punish, degrade, and direct from fear.

What this approach misses is the reality of how difficult it is to do anything complex and precise from a place of fear (hence the term “choke”). It is difficult to build chemistry when players are pitted against each other. Vision and purpose are blurred by intimidation and chaos. Motivation from fight or flight is short-lived, draining, and meant to engage a serious and imminent threat to life. Athletes in most sports do not fair well in such a state of stress, arousal and tunnel-vision. Even athletes (such as boxers and MMA fighters) where impairment or even death loom maintain a centered alertness that allows them to process and adapt.

All emotions come from a personal source and require awareness and insight. While these emotions exist in relationship to the greater surround, on a deep level they are very personal. Anger, the most powerful and volatile, requires a good deal of up-front work. Its message is private: I don’t like what is happening. The internal feeling is not a passport to violate, destroy, humiliate, intimidate or deceive because things are not going the way you wish. This is immaturity in adult clothes though its wrath is far from childlike.

While this may seem preachy or judgmental, the truth is we, in the name of safety, are always sizing things up. Just as the athlete you coach is seeing if you are for real. If you are going to facilitate growth, teamwork, and the conditions that must be present before you can even start to contemplate success in any form—the first things are personal and principled in nature. You have to be worthy and trustworthy before you can build trust and worth.

In your heart, what would you want for your son? Your daughter? Demanding, yes. Abusive, no. While the John Woodens and Tony Dungys are few and far between, we should stop making excuses and finally commit to what brings out the best in all. Because it matters.

 

If you would like more structure to take your mental approach to the next level, consider picking up a copy of my new sports psychology workbook: Above the Field of Play. Or to learn about other sports psychology services pricing (including an assessment of your present mental approach), visit my website at DrJohnPanepinto.com.

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(photo credit: Carolina Pimenta, unsplash.com)

 

 

Performance psychology, Self-help, Sports Psychology

The Practice-Performance Connection: Putting it All Together

There is never a simple way to become more complex—as an athlete or a person. It takes imagination, time, and intentional effort. But at each level complexity becomes a simplified, automated process in order to reach the next level of complexity. And that is the spiral of development in any sport. Oddly, you have to keep each step simple in order to build a complex structure because of the nature of learning. Symphonies, hip-hop, jazz, and rock all start with the same 12 tones. The greatest works of literature or a mindless social media post are born of the same 26 letters. But what you can create, even with the simplest of building blocks, is infinite…

Here are some effective ways to enhance the practice-performance connection:

Follow success. In every sport there are models of excellence for every part of development. We are gifted with the opportunity to learn from others’ experiences. Watching others do something at the level we are trying to reach is a powerful source of learning. Pick an area that needs work and find someone in your field that does it at a superior level. Then follow success with your unique touch. In other words, follow the principles (form and function) not the personality.

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Make practice a place for research development. Taking from leading edge businesses, resources are dedicated to the future in R&D. Our resources include time, effort, aptitude, and creativity. This bracket of time within practice (but outside the box) can be fun, adventurous, and truly playful. Ask: “What if?” And enjoy what flows…

Consider your maps. At each level of progress, the maps of performance differ. Maybe you need to recognize and respond quicker or differently to a situation. Or your technique needs smoothing out. Regardless of the physical or psychological nature, we have mental maps (schemas) that we have previously constructed that dictate our motions, emotions, movements, and responses. Ask: “Are they still working?” and “What isn’t working?” Then, edit, polish or discard.

Work on the mental game. Notice your language, expectations, and assumptions. Notice how you process experience and use it to inform you, and for continuous improvement. These all provide leverage for the next level. A journal or coach (or both) can help you with these important internal dialogues.

Start whole and master the parts. Working from a wider perspective can help create a more focused developmental plan for practice. Knowing what the end-product looks like, you can better isolate the areas to attend to. Another benefit of taking this route is how it primes and feeds motivation.

Reframe frustration. A first response to frustration may be avoidance or to soothe the feeling. But frustration’s value is the energy it gives to the change process. It is the fuel of disequilibrium and lives at the edge of growth and new skills. A major change is embracing the frustration as a normal part of growth— and pushing yourself to that tipping point of change.

Hire a Mental Game Coach. Acknowledging the need to focus on regulating states of mind, increasing awareness, and developing more complex mental maps during practice are key factors in the practice-performance connection. Reflecting with and learning from a coach adept in the mental side of the game can be the pathway to new levels of performance.

Putting it all together, the practice-performance connection is the pathway to improvement and goes above and beyond the edges of your current level. Seeing this opportunity makes practice a place not of rote repetition, but of vision and intentional development.

 

If you would like more structure to take your mental approach to the next level, consider picking up a copy of my new sports psychology workbook: Above the Field of Play. Or to learn about other sports psychology services pricing (including an assessment of your present mental approach), visit my website at DrJohnPanepinto.com.

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photo credit: Austin Chan (unsplash.com)

 

Performance psychology, Self-help, Sports Psychology

The Practice-Performance Connection (Part 2)

When we think of transferring skills, habits, and knowledge from practice to performance, it’s good to take a look at the process. This transition plan needs to include aspects of all areas of performance. But, how do you create such a global plan? How do you practice focus? Frustration tolerance? Adaptation? Analysis? Decision-making? How do you know when you are at the edge of your development and what comes next?

The truth, on some level, is you are practicing all of these aspects of performance when you practice, but often your attention is on something different. Typically, awareness is external, or on a short-term performance goal and noticing the quality of outcomes. In other words, the mental skills mentioned above have an autonomous quality (like driving a car or tying your shoes) and one thing research tells us is that anything on automatic pilot tends to remain the same—because that is the very nature of its automatic quality.

It seems to me the missing piece is that no practice or performance, match or event is ever the same. So, if we put awareness on autopilot, we are, in effect, turning the uniqueness of the event into a pattern we already know, can perform, but most importantly, can control.

Sounds like a good thing, right?

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On some level, the control we feel reduces anxiety, stress, and allows the self-talk to run its prerecorded recordings. Again, even the pain of a poor performance is something of a pattern, something known, and we get over it. “I had a bad day.” “Nothing worked.” “He/She just played better.”

Still, a good thing, right?

Well, it turns out that this slice of experience is only a small part of a bigger picture. This compartment of a bigger, global perspective is structured to maintain the compartment and it resides a comfortable distant from the edge of your development. The bigger picture is where the more advanced version of yourself exists. In other words, in the bigger picture where your vision resides (a more evolved, capable version of yourself), your mindset is of a different quality. This is evident in thinking, processing, and in language.

The underlying principle is: You can’t solve problems on the level they were created.

This is the essence of goals. You can do something different because on a fundamental level, you are something different.

Why does this matter? This process of practice to performance, practice to performance, is the place of greatest leverage for player development. Unfortunately, it is also the place where plateaus are created, solidified, and become enmeshed in a player’s identity. It is the off-ramp to development, careers, and premature exits. Because a part of our mind innately rationalizes anything in this “compartment” to save us from pain, effort, and (here is the tricky part) to keep things the same (also known as a sense of “control”).

How do we prevent this? How do we keep the boundaries of the “compartment” malleable? How do we keep pushing the edges of development?

We’ll explore that in the next post…

 

If you would like more structure to take your mental approach to the next level, consider picking up a copy of my new sports psychology workbook: Above the Field of Play. Or to learn about other sports psychology services pricing (including an assessment of your present mental approach), visit my website at DrJohnPanepinto.com.

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photo credit: Diana Parkhouse (unsplash.com)

 

 

 

Coaching, Performance psychology, Sports Psychology

King of Clay

Tennis great, Rafa Nadal, made it an even dozen championships this June at the French Open. He has won this major event in his teens, twenties, and thirties. Although the accomplishment inspires awe in the present, the true magnitude of the feat will grow over time. History needs to lend perspective to present unfolding of the accomplishment—and it’s very possible the undisputed “King of Clay” can add to his trophy case in the years to come.

rafa wins

What can we take away from this truly remarkable story?  Here are just a few…

Vision: Rafa is right-handed. Early on his first coach, Uncle Toni Nadal, envisioned the advantages of playing left-handed. Unlike baseball, you must hit from both sides in tennis—and at the highest level both sides must be strong. In Rafa’s case his natural right side became one of the greatest backhands of all time. For many the backhand side prevents players from the upper echelons of achievement. For Rafa on this side he could go toe-to-toe with a righthander’s forehand.

Adaptation: The saying “Nothing fails like success” speaks to the mindset of extinction. In competition, there is always someone preparing to dethrone the champion, there is always someone about to make a break-through. Adapting represents a break-with what is familiar—and this is particularly hard for the body and the mind. Equilibrium is favored, but excellence requires comfort with pushing limits and limiting beliefs. Rafa has improved all areas of his game and continues to add new wrinkles along the way. Where he was once was average at the net, now Rafa is excellent coming forward. He’s added power and versatility to his serve. Recently, he’s worked hard on angling groundstrokes rather than always hitting through the court. His evolution continues…bad news for his youthful peers, but a path they would do well to follow.

 Effort: The one thing we can always control is effort. We can’t control the weather, our opponent, the crowd and a million other factors. But deep inside we are the only ones who know if we have given our best. While Rafa is his only true judge and jury, from the outside and from the observations of his opponents, he has always given his all. One thing appears consistent throughout Rafa’s career, is that in terms of effort he plays each point the same: full throttle.

Humility: Rafa is a graceful champion. He has the utmost respect for the game, his team, his opponents, and the venues he plays. While confidence is important to the mental game, humility lends a perspective beyond competing and winning. Many factors beyond the athlete’s control have to all fall in place for an individual to have a long and prosperous career—let alone the chance to try. Rarely said or admitted, there are individuals out there who have the heart and the talent to compete, but never the opportunity. On some level, spoken or not, I believe Rafa knows this and understands this. And on some level, spoken or not, those who understand this truth play with the humility and the grace of having such an opportunity not afforded others. Rafa represents the opportunity very well.

Long live the King… Vamos!

 

If you would like more structure to take your mental approach to the next level, consider picking up a copy of my new sports psychology workbook: Above the Field of Play. Or to learn about other sports psychology services pricing (including an assessment of your present mental approach), visit my website at DrJohnPanepinto.com.

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Coaching, leadership, Performance psychology, Sports Psychology

The Evolution of Coaching (Part 3)

The concept of levels is rarely discussed openly, but we experience it often. In the physical domain, the recreational player would experience levels competing with Roger Federer or Tiger Woods; the middle school track star racing Usain Bolt over 100 meters.

In these situations, it is easy to see the difference in levels. But it is not only physical. People perceive, think, and use language at different levels. The lower level cannot hear what the higher level is saying, because of the difference in complexity. And when we look at this gap, we witness the arc of vertical growth.

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Coaching is no different. Adding skills and knowledge is horizontal growth. Developing the self is a vertical task, one that increasingly changes and clarifies the relationship between the individual and the environment. By growing and knowing more deeply we see ourselves more clearly—but also with this wider lens we see others and the environment more clearly. In horizontal development, content increases. In vertical growth the context widens and deepens.

Importantly, each stage (see previous posts) brings new capacities. The Self-Centered Coach who evolves to the level of Culture-Centered for the first time sees the two-way street of reciprocity as well as another’s point of view. This means in coaching one can truly treat others as they want to be treated. There is a give and take based in mutual understanding, and the relationship is felt internally not just as something “out there.”

Evolving from Culture-Centered to Value-Centered, coaches can differentiate themselves from the group culture and what is held as tradition or the “right way” to do things. Value-Centered Coaches self-author, meaning they have a connection to the culture but do not hold it as the ultimate identity (being part of the group). They can hold the institution (sports and business culture) as just a part of what they have learned and how they coach. Value-centered coaches have their own point of view of how things work and can use a variety of sources to make coaching decisions.

A new capacity arises in vertical growth from Value-Centered to Principle-Centered, as now coaches can transform their sense of self as part of a system of systems. Coaches at this stage can hold identity, ideology and sense of self as adaptable and flexible based on underlying principles. Self-awareness has heightened to a level of being which allows one to witness the parts and the whole—and the relationships between. Integration is a key principle at this stage and a widened lens allows for greater vision and innovation.

The fundamental capacity of emotional intelligence is self-awareness. As coaches play an enormous role in the growth of others, self-awareness and the integration of developmental abilities (context, process, wisdom) are vital to the success in the role. As coaches see themselves more clearly, they have a greater ability to serve the growth and actualization of the potential of those in their charge.

 

If you would like more structure to take your mental approach to the next level, consider picking up a copy of my new sports psychology workbook: Above the Field of Play. Or to learn about other sports psychology services pricing (including an assessment of your present mental approach), visit my website at DrJohnPanepinto.com.

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Coaching, leadership, Performance psychology, Sports Psychology

The Evolution of Coaching

The relationship of coach to player or team is one that has evolved thanks to many leaders in the field drawing on information from other disciplines, such as psychology and leadership. For example, the concept of transactional and transformational coaching draws from the literature on leadership—and for good reason. The role and power differential between players and coaches is obvious, but often secondary in nature except for in the hearts and private thoughts of those within the relationship.

While coaches assume many roles at the core of these various responsibilities is teaching. Within and underlying this broad term of “teaching” are many layers of skills, knowledge, and qualities, yet the driving force of coaching and teaching is understanding: To understand oneself, players, systems, and the integration within the process of moving towards a vision.

Self-awareness is the primary source for this understanding for it makes us conscious of what we know as well as revealing the edges of our ignorance. Research in Emotional Intelligence as well as wisdom literature (“Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength; mastering yourself is true power.” — Lao Tzu) points to self-awareness as the core competency.

But what is this “self” that we are aware of?

This awareness of self is the place of greatest leverage and the space where we meet different coaching philosophies. One can hear and see the philosophical differences of legendary coaches John Wooden and Bobby Knight—both Hall of Famers with very different deliveries. We sense the differing points of view right down to little league or junior tennis and the continuum of yellers and screamers versus quiet discipleship.

Evolution in the role of coaching is a process and it offers evidence of its stages—no different than any identity theory for the progression is a private one—one of the self.

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In an article written for Tennis Pro in 2016 (The Development of Self in Coaching) I outlined developmental stages related to the current level of a coach’s awareness. For simplicity, these four stages of adult development can be described as (from least to most complex):

  1. Self-centered
  2. Culture-Centered
  3. Value-centered
  4. Principle-Centered

While this is a complex topic, it helps to understand how the “self” evolves for it is the center from which we teach and coach. How you make meaning and how you make sense of experience is a construction, it is the self, and this process is the lens you “see” through each moment.

This developmental process is rarely considered, nor is there an intentional structure in place for helping coaches evolve. Much like continuing education in any profession, knowledge and skills are offered with the hope of helping coaches become better at their craft. On some level, this is like the carpenter stopping at Ace hardware for a new hammer. And as Psychologist Abraham Maslow once said: “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.”

This type of development is horizontal, one of breadth but lacking depth which is an introspective process. Also, learning new skills or capturing more tools does not necessarily lead to development.

On the surface, the four coaches above presented above can look and sound the same. They can all be good people and have a solid knowledge of their sport. They can all have a winning record. But the lens they look through is very different. And this difference influences the quality of the relationship with players, teams, the sport…and self.

Next time we look at each of these coaches and their way of knowing and making sense of experience.

If you would like more structure to take your mental approach to the next level, consider picking up a copy of my new sports psychology workbook: Above the Field of Play. Or to learn about other sports psychology services pricing (including an assessment of your present mental approach), visit my website at DrJohnPanepinto.com.

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Photo credit: Angelina Litven (unsplash.com)